Delivery Information

UK:  3-5 Days Standard Delivery

Europe:  5-7 Days Standard Delivery

US / Australia / New Zealand: 14-21 Days Standard Delivery

Bank Holidays

Please be aware that parcels will not be delivered on a Bank Holiday.

Can you leave the delivery at an agreed hiding place?

For UK and Northern Ireland deliveries, if no one is available to accept delivery of the parcel, the courier will do their best to leave it in a secure location or as per your instructions when placing the order. If this is not possible, the parcel will be taken back to the depot. In both cases, a card will be left informing you of the attempted delivery. The only exception is for items of £120 and over. Here we require the signature of the person the items are being shipped to.

Can someone else sign for my delivery?

Yes, anyone at the specified delivery address can sign for the goods. The only exception is for items £120 and over. Here we require the signature of the person the items are being shipped to.

Can you deliver to a different address other than my billing address?

Yes, but when going through the checkout, please remember to tick the box indicating that the billing address will be different.  If you are placing your first order, the delivery address must be located in the same country as the billing address.
For security reasons, your first order can only be shipped to the cardholder’s billing address.